At AJ Maison Shortlet, your privacy matters. This page explains in plain language what personal information we collect when you contact or book with us, how we use it, and your rights. We keep things simple — because we only collect what we truly need.
What We Collect
We only collect information needed to confirm your booking and ensure a safe stay. This comes entirely through direct contact — we have no online forms or third-party booking platforms.
We collect
- Your full name
- A valid government-issued ID (e.g. National ID, International Passport, or Driver's Licence) — for identity verification at check-in
- Your phone number, shared via WhatsApp or phone call
- Booking details: check-in/out dates and number of guests
We do not collect
- Payment card or bank details
- Cookies, tracking data, or browsing information
- Data from any third-party booking platform
How We Use It
Your information is used only to:
- Confirm and manage your booking
- Verify your identity before check-in
- Communicate with you about your stay (check-in instructions, house rules, etc.)
- Comply with applicable Nigerian law
We do not use your information for marketing and we will never sell or trade your data.
How We Store It
Your information is held securely within our team's devices and WhatsApp conversations. We do not retain physical copies of your ID beyond the check-in process.
Booking records are kept for up to 12 months after your stay, after which they are deleted. We only keep data as long as necessary or as required by law.
Who We Share It With
We do not share your personal data with any third parties except in these limited cases:
- If required by Nigerian law or a regulatory authority
- In the event of a legal dispute arising from your stay
- With service providers directly involved in your booking (e.g. airport pickup), only to the extent necessary
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request a correction if any of it is inaccurate
- Request deletion of your data, subject to any legal obligations
- Withdraw your consent at any time (this may affect our ability to complete your booking)
To exercise any of these rights, simply reach out to us using the contact details below.
Contact Us
For any privacy questions or requests, please get in touch:
Updates to This Policy
We may update this policy occasionally. When we do, the "Last updated" date at the top of this page will change. Continued use of our services after any update means you accept the revised policy.